Internet streaming videos stop, pause, or buffer during playback.

Internet streaming videos stop, pause, or buffer during playback.

Video streaming performance is often related to your internet speed and network connection. Streaming a movie from the Internet requires a stable, high-speed Internet connection to avoid freezing, buffering, and re-buffering. If your home network is fast enough to keep up with the playback, then buffering is not necessary.  Check the troubleshooting steps to help resolve the issue.

How to stop buffering?

  • Check if the issue occurs when viewing content from other online video services.
    Note: If the issue only occurs when viewing content from one particular service, that service may experience an issue. In this case, try the service again at a later time.
  • Close other App.
  • Shutdown all other devices in the network.
  • Reduce video quality

  • Try a wired Ethernet connection.
  • Clean Cache
  • Reset the router and/or cable modem and then try again.
    1. Unplug the power cord for your modem and/or router for about one minute.
    2. Plug the power cord back in and wait until the flashing lights indicate that the modem and/or router has completely restarted.
Internet Speed test

  • Check your internet connection speed at  to ensure it meets or exceeds the recommendations: Check your Internet Speed for Netflix at
    • Recommended for SD quality – 3.0 Megabits per second
    • Recommended for HD quality – 5.0 Megabits per second
    • Recommended for Ultra HD quality – 25 Megabits per second notes
    • Your streaming service provider can provide specific recommendations for their service.
    • If your internet speed does not meet the recommendations, contact your internet provider for help.

Perform a power reset of your streaming device.

  • Unplug the power cord of your device for about one minute, then plug it back in,  turn it on, and try again.

Please Check my previous Posts

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